Customer Satisfaction Survey
Location you recently visited or shopped
Choose one
Johnson City 1410 East Main st.
Kingsport 826 Bloomingdale Pike
Bristol 9 Pennsylvania Ave
Knoxville 7212 Kingston Pike
Gray 6709 Kingsport Hwy
Jonesboro 3824 West Market
Greeneville 4731 E. Andrew Johnson Hwy
Intimate Treasures Webstore
Date from receipt
Transaction Number from your receipt
Who were you shopping for?
Yourself
Someone Else
Both
Other
Which types of products brought you in?
Lingerie
Adult Toy
DVD
Magazine, Book, Instructional
Supplements
Games/Party Products
Other
Did you find what you were looking for?
Yes
No
Did you use any coupons, store promotions or a gift card for your purchase ?
Please list any coupons or promos that you used.
Can you describe the product or did you find a comparable item ?
Did you purchase something different than what you originally came in for ?
Yes
No
What was it?
Lingerie
Adult Toy
DVD
Magazine, Book, Instructional
Supplements
Games/Party Products
Other
What is your preferred method to receive coupons ?
Email
Text Message
Store Handout
Website
Printed Ad
Mail
Which promotion would you get the most out of?
25% off one Item
10% off entire transaction
$10 off a $50 purchase
Buy one get one 50% off
Store Selected Free Item To Go With Purchase
Was there a good selection of products to choose from?
Yes
No
What kind of products would you like to see ?
Please rate the sales associate on their helpfulness and professionalism.
1 (Not very Helpful)
2
3
4
5 (Very helpful)
Comments
Please rate the sales associate on their product knowledge and ability to answer your questions.
1 (Not very knowledgable)
2
3
4
5 (Very knowledgable)
Comments
What was your overall customer service experience ?
1 (Not very good)
2
3
4
5 (Excellent)
Comments
If there was a problem, how sincere was the sales associate in dealing with the problem?
1 (Not very Helpful)
2
3
4
5 (Very helpful)
Comments
Would you recommend our stores to other people?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Sure
What could we do to improve your shopping experience?
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